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If you have been injured in the marketplace, on the job or on the road, or if someone you love has died as the result of another's negligence, you need someone to protect your financial interests. The insurance adjuster's job is to protect the financial interests of the insurance company. Adjusters are highly trained and guided by their company claims manuals in dealing with injured people. The claims manual incorporates the instructions of big insurance companies. You will never know what is in the claims manual nor can you trust whether the adjuster is telling you the truth.
"Your injury claim will be treated equally, whether you have a lawyer or not," so insurance companies advertise.
The truth is exactly the opposite. To make sure a claimant does not obtain legal advice, many insurance companies adopt policies to call a claimant within 24 hours of an injury. What you may not realize is, it is in their financial interest, not yours, to reach you as soon as possible.
